Service

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Direct Machinery’s 5-Star Service

With more than a dozen factory-trained technicians and managers, we have one of the largest and best service crews in the industry. From steam, electric and gas, to washers, dryers and finishers, our technical expertise is second to none. With customers in 5-star hotels, tunnel washers processing thousands of pounds of laundry an hour, to coin-op laundromats that depend on every quarter, we understand how important it is to keep your machinery operating correctly. At Direct Machinery, we stand ready to meet the needs of all our customers.

Questions? Please don’t hesitate to call 1-800-5725573 or email our Service Department for help:

Jeremy Carman, NY Service Manager:      jcarman@directmachinery.com
Chris DeBrock, NJ Service Manager:      cdebrock@directmachinery.com
Andrew Daly, Parts Manager:        adaly@directmachinery.com

Blog

2016-04-01    Just listed — remarkable industrial laundry equipment

Oceanside Laundry Facility closing! Direct Machinery is the exclusive dealer for all equipment in this sale. Machinery can be seen […]

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2016-02-01    DM Headed to New Sales Record

With more Milnor Tunnels installed in the New York metropolitan area than any other dealer, Direct Machinery will be focused […]

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2016-01-01    DM to Celebrate 50th Year!

On a sunny afternoon on June 23, 1966, Andrew Hirsch walked out of this office at Washex, crossed the street, […]

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Videos

How to Properly Load a Washer

How To's

Hotel/Motel Laundry Planning File

You need an on-premises laundry system.  Read our planning file to see why!

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Direct Machinery

Direct Machinery